Terms and Conditions
Last Updated: [13 June 2026]
Welcome to Oenum. These Terms and Conditions govern your use of our website and the purchase of products through our platform. By accessing or using this website, you agree to be bound by these Terms and Conditions.
1. Introduction
Oenum ("we", "our", "us") provides automotive accessories and related products through this website. These Terms apply to all visitors, users, and customers of the website.
If you do not agree with these Terms, please do not use our website.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or guardian.
- The information provided by you is accurate and complete.
- You will use the website in compliance with applicable laws and regulations.
3. Products and Services
We make every effort to accurately display product descriptions, specifications, pricing, and images.
However:
- Product images may vary slightly from the actual product.
- Product specifications may be updated without prior notice.
- Availability of products is subject to stock levels.
We reserve the right to discontinue or modify any product at any time.
4. Pricing and Payments
- All prices displayed on the website are listed in INR unless stated otherwise.
- Prices are subject to change without prior notice.
- We reserve the right to correct pricing errors at any time.
- Orders will only be processed after successful payment verification.
Accepted payment methods may include:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Other payment methods as displayed during checkout
5. Order Acceptance and Cancellation
After placing an order, you will receive an order confirmation.
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to stock unavailability.
- Cancel orders due to suspected fraudulent activity.
- Request additional information before processing an order.
If an order is cancelled after payment, any applicable refund will be processed according to our refund policy.
6. Shipping and Delivery
Shipping timelines are estimates and may vary depending on:
- Location
- Courier partner availability
- Weather conditions
- Operational disruptions
We are not responsible for delays caused by third-party logistics providers.
For detailed information, please refer to our Shipping Policy.
7. Returns, Replacements, and Refunds
Returns, replacements, and refunds are governed by our Return and Replacement Policy.
Customers are encouraged to review the policy before placing an order.
8. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to website systems.
- Interfere with website functionality.
- Upload harmful software or malicious code.
- Submit false or misleading information.
Violation of these conditions may result in account suspension or legal action.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Text
- Videos
- Designs
is the property of Oenum unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Third-Party Links
This website may contain links to third-party websites.
We are not responsible for:
- Third-party content
- Privacy practices
- Accuracy of information
- Products or services offered by third parties
Users access such websites at their own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Oenum shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
arising from the use of our website or products.
12. Warranty Disclaimer
Unless explicitly stated otherwise:
- Products are provided on an "as is" and "as available" basis.
- No warranties are made beyond those expressly provided.
Specific warranty information, if applicable, will be mentioned on relevant product pages.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using the website, you consent to the collection and use of information as described in our Privacy Policy.
14. Indemnification
You agree to indemnify and hold harmless Oenum, its directors, employees, affiliates, and partners from any claims, losses, liabilities, or expenses arising from:
- Your misuse of the website
- Violation of these Terms
- Violation of applicable laws
15. Force Majeure
We shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Strikes
- Power failures
- Internet disruptions
- Pandemic-related restrictions
16. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon publication on this page.
Continued use of the website after updates constitutes acceptance of the revised Terms.
17. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in [City, State].
18. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Oenum
Email: support@oenum.in
Address: Oenum Bharat Private Limited, Godown No. 9/5, E Block, JR Complex, Main Mandoli Road, Melaram Farm House
Website: www.oenum.in
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.